if you don't, it is quite a shock to find out after the fact. Make sure they disclose all fees when presenting what your monthly payment will be. Also check your invoices as they have a lot of extra "fees". This is of course true for any long term contract you get into with anyone.if it's not in writing, it is not enforceable. From the network side the internet speeds are slow and file downloads take a very long time.If you do sign up with them make sure that you get SLA's in writing along with any promised services spelled out in detail, they tend to forget what promises they make if it's not in writing. When you call it is more like you've reached a call center and nobody knows who you are or what your business is.
#SURPAC HELP DESK SOFTWARE#
I find you have to call them or the case may languish for many hours.or longer. Gemcom Software International is a software company and offers a software title called Surpac. They are technically very competent but slow to respond to support issues opened using their online system. Ernestina Baaba Eshun Obuasi Municipal, Ashanti, Ghana National Service Person at AngloGold Ashanti I am always ever ready to learn, I’m a good listener, I have a good spirit and I don’t discriminate. They host and manage our servers and provide our fiber. We've been a customer of Servpac for the last two years. And Zachary has been awesome with answering any program and software questions that we've had come up, as well as with our app training.We are very much looking forward to the transition to better fit our organizations needs, and hoping we are able to leave more good reviews as we make the switch to their service! read more After we secured our contract, I was connected with Lynn who we work closely with now during the transition, along with Zachary who is also helping us with the backend of our transition.Charity and Lynn have been super helpful! Ready to help and answer questions, very knowledgeable about their services and what they can provide.
#SURPAC HELP DESK FULL#
Our full transition is scheduled for tomorrow and we are very excited!Charity was the first rep who I worked with to get started with all the info and quotes we needed to make sure all our needs were met during the switch and for our future needs. Advanced Surpac or Deswik experience Capable of working autonomously, but equally a strong team player within the Technical Services department If this sounds like the role for you then please apply or send your resume directly to You must want to relocate to NSW for a residential or an 8/6 drive in drive out roster. On-premise geology and mining planning solution that facilitates exploration and open pit & underground operations via 3D graphics. Our organization has been working with Servpac to make a switch to a new phone service provider who can help us with. Lightship is used across multiple industries, including: Oil and gas, Mining, Forestry, Government, Utilities, Law Enforcement, Construction, Emergency Management, Environmental Services, and more.